I felt compelled to write this letter after having completed our business transaction with you as of December 8th, 2006.

We got your name on reference from a neighbor across the street that had hired your company to remove a stump after the city came in and ripped out trees under a some major power lines. He was pleased with your work and felt the price was very reasonable so as we often do in this neighborhood, we shared the information.

I called and you were out the same day with an estimate for the job, an explanation for what would be done and an approximate time for it to be done. I was not at home the day that you had open up and could remove the tree, but I received a call with a time of day that you would be there on my cell phone while out Christmas shopping. When I came home I found the tree removed, no damage to the turf in the yard, or the run leading to the yard, and a very professional PDF billing in my email account.

Much to my pleasure I also found that when visiting your website that you do business with Paypal and that I could pay you in full from the convenience of my computer without writing a check, using a stamp, or needing to give out my credit card number. This very possibly could be the best all around local service experience from a "home service" vendor (furnace repair, lawn chemicals, building maintenance).

You will have our business and references for as long as they are asked for in the future.
Thanks and have a great Christmas season, for you and all your staff!

Ron and Paula Keener
WDM, IA